Privacy Policy

Effective Date: May 2, 2025

At Pro Web Services (“we,” “our,” or “us”), accessible at https://prowebservices.ca, we respect your privacy and are committed to protecting the personal information you provide to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information in accordance with applicable Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA).

1. Information We Collect

We may collect personal information directly from you or automatically through your use of our website. This may include:

• Your name, email address, phone number, and any other details you provide via contact forms or communication.
• Your IP address, browser type, operating system, and device information.
• Website usage data, such as pages visited, time spent, and referring URLs.
• Cookies and tracking technologies to enhance user experience and site performance.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To provide and improve our services and website functionality.
• To respond to inquiries, support requests, or service-related communication.
• To send marketing emails or newsletters (only with your express consent).
• To analyze site performance, user behavior, and improve user experience.
• To maintain security and prevent fraudulent activity.

3. Consent

By using our website, you consent to the collection, use, and disclosure of your information as described in this Privacy Policy. You may withdraw your consent at any time by contacting us (see Section 9).

4. Retention of Personal Information

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy or to comply with legal obligations. When no longer needed, information is securely deleted or anonymized.

5. Sharing Your Information

We (Pro Web Services) do not sell, rent, or trade your personal information. We may share your information with trusted third-party service providers who assist in operating our website or conducting our business. These providers are required to protect your information and may be located in or outside Canada. In such cases, your information may be subject to the laws of those jurisdictions.

6. Cookies & Tracking Technologies

We (Pro Web Services) use cookies and similar technologies to improve functionality, personalize content, and analyze traffic. You can manage your cookie preferences through your browser settings. Disabling cookies may impact your user experience.

7. Third-Party Links

Our website may include links to external sites. We are not responsible for the content or privacy practices of these websites. We recommend reviewing their privacy policies before providing any personal information.

8. Data Security

We (Pro Web Services) implement appropriate technical and organizational measures to safeguard your personal information. While we strive to use commercially acceptable means to protect your data, no method of transmission over the Internet is 100% secure.

9. Your Rights

Under PIPEDA, you have the right to:

• Access the personal information we hold about you.
• Request corrections to inaccurate or incomplete information.
• Withdraw consent for specific uses.
• Request deletion of your data, subject to legal and contractual obligations.

To exercise your rights, please contact us at [email protected].

10. Children’s Privacy

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have received data from a child without parental consent, we will delete it.

11. Changes to This Privacy Policy

We (Pro Web Services) may update this policy periodically to reflect changes to our practices or legal obligations. All updates will be posted on this page with an updated effective date.

12. Contact Us

If you have any questions or concerns regarding this Privacy Policy or your personal data, please contact us:

Pro Web Services
6233 Grant St, Burnaby, BC V5B 2K7 Canada
📧 [email protected]
📞 +1 (236) 869-3439